Magical marketing strategies
for the visitor economy

that drive bookings ticket sales footfall

experiences attractions destinations events hospitality

If you’re looking for marketing magic for your visitor attraction, tourism or leisure business, restaurant, bar, experiences or destination, you’re in the right place. 

Marketing Strategy Consultation with Kelly Ballard

Led by Kelly Ballard (that’s me), a seasoned marketer with over 20 years of experience, Visitor Elves works with businesses that want to achieve more.

I have has spent years fine-tuning marketing strategies specifically for the visitor sector, helping destinations carve out their place on the tourism map and increasing footfall for both big names and lesser-known treasures.

My portfolio speaks for itself, from Bristol Zoo Project to Forestry England, Mendip Activity Centre to Marketing Cheltenham and many more in between.

My work isn’t just about driving numbers, it’s about realigning strategies to support each business’s unique vision and goals.

Whether you need a fresh marketing strategy, social media management, or simply an experienced hand to guide you through a complex project, Visitor Elves has the skills and knowledge to help – and if we don’t have it in-house, we know the perfect person to help. 

I also host the Visitor Elves Podcast, where chat with other industry professionals to share stories and insights from behind the scenes of the visitor economy.

Visitor Economy Marketing Services

Kelly in the street looking up at a street performer walking on stilts. The performer is wearing a pink dress and has a mask on

Marketing Power Hour

If you are a business in hospitality, tourism, leisure or events, you might have a marketing dilemma that you need an expert to help you seek clarity on quickly. A Marketing Power Hour can quickly help guide you or put you back on the right path.

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Marketing Strategy

Are you looking to become more strategic with your marketing? Are you fed up feeling overwhelmed and unsure whether you’re spending time and money in the right place? Let me help you create a marketing strategy that will bring the magic back to your marketing. 

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Marketing Mentor

If your organisation is short on marketing resources and needs some strategic guidance and support, a Marketing Mentor might just be the solution you’re looking for. I help CEO’s as well as junior marketers who need to learn more about the industry.

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Who are the Visitor Elves?

The Visitor Elves is a marketing service offered by me, Kelly Ballard. I work with a collective of freelance marketing specialists who bring different skills dependant on the needs of the project.

I’ve worked with visitor attractions, tours and experiences, pubs and restaurants, event promoters, Local Authorities, Business Improvement Districts (BID’s) and Destination Marketing Organisations and everything in between.

Book a free 15 minute chat now to see how I can help you

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Latest Podcast Episodes

Hear from people who work in the visitor economy of the West of England talking about their organisation, what they do, their tips for success and their story.

Ep.50 Increase Corporate Business with Helen Applin

Ep.50 Increase Corporate Business with Helen Applin

Increase your corporate business in 2025 with Visit West. Corporate business, MICE otherwise known as Events, meetings, conferences, and team-building activities are excellent opportunities for generating income in the visitor economy, particularly during the shoulder...

Ep.48 The Secrets of Content Marketing with The Content Emporium

Ep.48 The Secrets of Content Marketing with The Content Emporium

Unlocking the Secrets of Effective Content Marketing with Charlotte Laing, The Content Emporium. In this episode, I chatted with the lovely Charlotte Laing, founder of The Content Emporium, a Bristol-based marketing agency. Their 46-strong team works for many clients,...

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